Privacy Policy
Last Updated: Jun 17, 2025
ProVoices ("ProVoices", "we", "us", or "our") is a service provided by Toronto Technologies Inc., a corporation incorporated in Ontario, Canada. We respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us. If you have any questions or concerns about this policy or our practices, please contact us at hello@provoices.io.
1. Information We Collect
We collect personal information that you voluntarily provide, including:
Contact information such as full name, email address, professional title, country of residence, expertise keywords, professional mission, target audience and their location, social media profile links.
Account details such as login credentials and preferences.
Payment information, handled securely by Lemon Squeezy (see Lemon Squeezy Privacy Policy).
Analytics and usage data via tools like PostHog (see PostHog Privacy Policy).
Communication preferences, including your opt-in status for email newsletters and updates managed via Mailchimp (see Mailchimp Policies) and Resend (see Resend Privacy Policy).
Behavioral data for remarketing purposes (e.g., with Google Ads, Facebook Ads, and LinkedIn Ads).
2. How We Use Your Information
We use the collected information to:
Provide and manage our services.
Improve and personalize your user experience.
Send administrative and promotional communications (if you opt-in).
Analyze usage through analytics tools (e.g., PostHog).
Process payments and manage subscriptions.
Run remarketing campaigns to keep you informed of updates and offers.
We use artificial intelligence to assist in generating content based on the information you provide. Your inputs may be used to personalize your experience, but they are not used to train third-party AI models or shared beyond our service providers.
3. Cookies and Tracking
We use cookies and similar technologies to:
Track website usage and performance.
Understand user behavior for remarketing.
Personalize your experience.
You can control cookie preferences through your browser settings.
4. Data Sharing and Third Parties
We may share your data with:
Service providers, such as analytics (PostHog), payment processors (Lemon Squeezy), and email marketing platforms (Mailchimp).
Advertising platforms for remarketing (Google Ads, Facebook, LinkedIn).
Legal authorities, if required by law or to protect our rights.
We do not sell your personal information.
5. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, or as required by law.
6. Your Privacy Rights
Under GDPR (for EU users):
You have the right to:
Access your personal data.
Correct inaccuracies.
Request deletion (“right to be forgotten”).
Restrict or object to processing.
Data portability.
Withdraw consent at any time.
Under CCPA/CPRA (for California residents):
You have the right to:
Know what personal data we collect and how we use it.
Request deletion of your data.
Opt out of sale/sharing of your data (we do not sell data).
Non-discrimination for exercising your rights.
To exercise your rights, contact us at hello@provoices.io.
7. CalOPPA Compliance
In accordance with CalOPPA, we disclose:
Our Privacy Policy link is on our homepage.
You will be notified of any Privacy Policy changes on this page.
You can change your personal information by emailing us.
We honor "Do Not Track" signals if enabled by your browser.
8. Children's Privacy
We do not knowingly collect or solicit data from anyone under 18 years of age.
9. Security
We implement appropriate security measures to protect your information. However, no system is completely secure. Please contact us immediately if you believe your information has been compromised.
10. Changes to This Policy
We may update this Privacy Policy periodically. We encourage you to review this page for the latest information.
Contact Us
If you have questions about this Privacy Policy or how your data is handled, email us at hello@provoices.io.